FAQ Section – Lotans Kiteboarding


FAQ Section

Here we answer your most asked questions.

Q: How long will it be until my awesome new gear arrives?

      A: We aim to have products delivered within 5 -7 business days.  (If it passes this duration of time, please contact us at sales@lotanskiteboarding.com with your order number and we can follow up the delay)


Q: What is the best brand?

       A: Unfortunately we can't advise what the best brand is as it depends on what you are looking for. Some brands specialize in certain things. You can refer to 'Our Top Picks' for a detailed description on why we have chosen those products. These products change monthly and specialize in different things. You can also look at our 'Most Popular' products to see what other people have bought. 

Q: Can I visit your store to have a look and feel on the products?

      A: We are an online store only. We have detailed descriptions for all our products which make it easy for you to get a sense of what the products will look like and feel like. In some of our listings we also have links to a video about that particular product so you can visualize yourself using it.  


Still not 100% sure we've answered your question?
Contact us at: info@lotanskiteboarding.com and one of our friendly staff will get back to you within 24 hours.